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We are available to communicate with you for any issues you may be facing.
Jidelle Ai, is your personal assistant to answer all direct questions you may have concerning your shopping experience. Please discuss with her to ease your shopping experience.
Please do well to read the frequently asked questions (FAQ) section below, before contacting us.
If you still cannot find answers to your questions, you can create a help ticket.
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Frequently asked questions (FAQ)
At Jidelle, we have gifts for birthdays, anniversaries, weddings, baby celebrations, corporate events, special occasions and those beautiful “just because” moments.
We also have personalised gifts, so you can add a name, photo, message, or special design to make the gift theirs.
If your not sure what to choose, don’t worry – We can help you fin something they’ll genuinely love.
Absolutely!
Yes! That is one the things that makes a Jidelle gift special.
Depending on the product, you can personnalise it with a name, photo, message, logo, or your own design
You don’t just give them a gift – you give them something that was made especially for them.
Delivery fees depends on the delivery location.
The good news is that you don’t have to worry about receiving the gift yourself. We can prepare your gift and deliver it directly to your recipient.
We know that you are sending a gift, therefore timing matters.
Delivery time depends on the product, customisation required, and delivery location.
You will find estimated delivery dates mentioned for different products on the product page and on the checkout page.
The best part is that if you need your recipient to receive your gift on a particular date, we’ll help you plan it so that your gift arrives when it matters most.
Absolutely!
That is one of the best things about Jidelle.
You can orderfrom wherever you are, and we can prepare the gift and deliver it directly to your loved one, freind, colleague or client.
You don’t have to receive it first.
And we’ll make sure the presentation feels like a real gift – not just a delivery
Just provide us with the recipient’s delivery details and we’ll take care of the rest.
You choose your gift and we care for the rest.
Absolutely!
And honestly we believe presentation is part of the gift.
At Jidelle, we want the recipient to feel excited before they even see what is inside.
Depending on the gift, we can arrange beautiful presentation details such as gift boxes, wrapping, ribbons, personalized cards and special messages.
So instead of simply receiving a product, they’ll have a moment to remember.
Of course!
Sometimes the most beautiful part of a gift is a few words that come with it.
You can add a personal message fro your recipient – wether romantic, emotional, funny, congratulatory, or simply from the heart.
Of course!
We offer customised gifts and customised gift boxes for event souvenirs, companies and organisations.
Wether you are looking fro 20, 50, 100 or several hundres pieces , we can help you select with your logo, names, event themes or message.
you can buy your customized gifts on Jidelle, for the following events:
Weddings and birthdays
Corporate events
Graduations
Conferences and seminars
Employee/client gifts
Promotional souvenirs